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Refund Policy

At Modest Fashion Boutique, we value your satisfaction and strive to provide high-quality modest fashion. If you are not completely happy with your purchase, we gladly accept returns under the following conditions:

Eligibility for Refunds

  • Timeframe: Returns must be initiated within [X] days of receiving your order. Items returned beyond this period will not be accepted.

  • Condition: Items must be unworn, unwashed, and in their original condition, with all tags and packaging intact. Items with makeup stains, perfume, deodorant marks, or other signs of wear will not be accepted.

  • Non-Refundable Items: Due to hygiene reasons, the following items cannot be returned:

    • Sale & clearance items

    • Customized or altered pieces

    • Gift cards

Refund & Exchange Options

  • Refund Method: Approved refunds will be issued to the original payment method or as store credit upon request.

  • Processing Time: Once we receive your return, please allow [X] business days for processing. Refunds may take an additional [X] business days to reflect in your account.

  • Exchanges: If you need a different size or color, we recommend placing a new order and returning the original item for a refund or store credit.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. In such cases, we will cover the return shipping fee.

  • We advise using a trackable shipping service as we are not responsible for lost returns.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at [Contact Info] within [X] days of receiving your order. Provide clear photos of the issue, and we will arrange a replacement or refund at no extra cost.

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How to Initiate a Return

  1. Contact our customer service team at [Contact Info] with your order number and reason for return.

  2. We will provide return instructions, including the return shipping address.

  3. Ship the item back using a trackable shipping method.

  4. Once received and inspected, we will process your refund or store credit.

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